Shipping policy

Shipping Policy

At AURON ENTERPRISE, we work with trusted international suppliers and fulfillment partners to deliver products directly to our customers worldwide.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Time

Since our products are shipped from international warehouses, delivery times may vary depending on your location.

Estimated Delivery Times:

United States: 5–12 business days
Canada & UK: 7–15 business days
Europe: 7–18 business days
Australia & International: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs, carrier delays, weather conditions, or high order volumes.

Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

Free shipping promotions
Discounted shipping offers

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Tracking updates may take a few business days to appear.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations.

These charges, if applicable, are the responsibility of the customer.

Delays & Lost Packages

AURON ENTERPRISE is not responsible for shipping delays caused by:

Customs processing
Shipping carrier delays
Weather disruptions
Incorrect shipping information provided by customers
Other circumstances beyond our control

If your package appears delayed or lost, please contact us and we will assist you as best as possible.

Incorrect Shipping Information

Customers are responsible for entering accurate shipping details at checkout.

If an incorrect address is provided and the package cannot be delivered, additional shipping charges may apply.

Damaged Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging so we can help resolve the issue quickly.